The other day there was an article on Yahoo titled 15 Secrets Your Waiter Will Never Tell You. It was in essence just a reprint of a Reader’s Digest article and others of the same ilk. In it anonymous servers wrote in all their dirty little ‘secrets’ they keep about the restaurant business.
Secrets like how ‘we’ (as in not ‘we’ but just some dumbass servers in some crappy restaurants that still have some things to learn about the biz-sometimes sarcasm is hard to convey in print) carry a fork around in ‘our’ aprons so ‘we’ can repeatedly snatch bites out of a cobbler all day that will eventually be served to customers. Secrets like how ‘we’ will heat up a spoon to the point that it burns a customer’s mouth if they say their soup is too hot for the sake of exacting some kind of petty revenge. Secrets like ‘Hey if you treat us nice then we will hook you up with a free margarita’.
The problem I have with these types of expose articles is that all they do is lower the opinion that a lot of the public seems to have of restaurant industry employees. And judging from the majority of the comments that most people left, we don’t need any help with that. The majority of them were Joe Schmoe mouthing off about how they much they hate ‘entitled’ servers and how if the person waiting on them didn’t care for the abuse Joe was going to heap on them then they could just go get another job.
Joe if you’re out there, know this: most servers have a higher grade of professionalism than these articles would lead you to believe. We don’t spit in your food or double dip into food that is intended to be served to you and we aren’t going to hook you up with free booze just because you might be nice for a minute. These articles are written for shock value and the views represented are not shared by the vast majority of the people in this business. It is safe to go out to eat and you will be taken care of to the best of our abilities.
Know this also: when you speak of ‘entitled’ and ‘uppity’ servers it belies a bigotry on your part that you might not be aware of. When I hear people talking about how they like to put servers ‘in their place if they get out of line’ it smacks of the racism prevalent in the South in the twentieth century. It reeks of racism, classism, homophobia and all sorts of isms and other personality flaws that don’t make you look all that good. My advice would be that you should quit trying so hard to find reasons to hate and belittle any certain group of people because of their skin color or nationality or economic status or what kind of job they have and start trying to find reasons to like yourself a little more. As cheesy as it sounds, the more love you have in your heart the less room you have for hate.
I really can’t stand the back and forth animosity between servers and the asinine patrons that inspire said animosity. It’s like a never ending argument that never gets anywhere. These scandalous articles that supposedly inform the public all the nasty little ‘secrets’ of the restaurant business only serve to damage the public’s opinion of us and inflame the debate.
I’m doing my best to teach an attitude of Dignity and Respect Towards Restaurant Industry Employees and to peacefully educate as many people as possible. Granted, I’m not getting a lot of traction with that idea but I am at least trying.
If anybody has any other ideas let me know. I’m open to suggestions.
Dignity and Respect
Me, The JerBear
P.S. The one about what a big pain in the ass hot tea is is pretty dead on. Why oh why is hot tea always the most difficult beverage to put together? In some of the places I’ve worked I’d have a better chance of assembling a friggin Chevy in the dark out of random assorted parts than I would of getting all the stuff together to make hot tea in the required timeframe. Sheesh.